When you do either of the above, a screen will pop up saying download something, click yes, but make sure it is from jwc or jrc something like that.  It only takes a few seconds literally.  Once in the chatroom ou can change text color by clicking a color and/or pressing the b button which means bold.  If you need any other help, just PM or e-mail us (kim, laura, or court) on any board or e-mail us @ aliasplanet@yahoo.com.  Thanks!